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Condition of items:
All items I sell are pre-owned, vintage or antique. Even items that have never been used did not come from a retail outlet or wholesaler. READ the description. Flaws, color discrepancies, measurements, et cetera are indicated in the description. If I missed something or you have more questions email me. I will be glad to help you. I'd rather lose a sale than have a disgruntled customer.

Smoke, pets, and odors:
My home is smoke and fragrance free but I have a cat. I avoid buying items with detectable tobacco, mold or fragrance odor however I can’t promise items did not have previous exposure.

If items have soil or stains from use I usually clean or work on them before listing. If not I mention this in the listing.

Items that are obviously unused but have shop soil are not laundered as they are being sold as unused, unlaundered.

Payment:
Payment is due immediately via PayPal or Stripe.

If you take a break while shopping your cart will empty out. Make a note of the item numbers you have in your cart before leaving your computer.

Combined shipping:
I give it whether you request it or not.
The more you buy the more you save. The postage for the first or heaviest item is always the most expensive. Adding additional items sometimes add nothing to the shipping of the first or very little. It all depends on the kind of items you are buying.

Shipping/Insurance:
I ship worldwide via USPS or Canada Post. Most international items will go airmail but the occasional package will go surface unless you want to pay a premium for airmail. Please let me know your time constraints and requirements. If I can’t meet them I will refund you before shipping.

Insurance is always available. Cost of insurance is included in the shipping fee for breakable and valuable items. If you aren't sure if it is included and want it, email me.

Returns:
If there is a problem with your order, please contact me via email within 24 hours of receipt. In case the package arrives damaged keep the packaging and all the contents and notify me immediately. My insurer requires photos of the damage.

Returns for other reasons are accepted if initiated within 3 days and received back within 10 days. Items returned after 10 days will be refused. Otherwise refunds, less shipping/handling fees, will be made via Paypal or Stripe.

Allow 4 weeks from date of mailing before reporting your package as lost. Almost all USA to USA packages have delivery confirmation on them. If the package is insured you must wait for the bureaucratic wheels to turn. I will work with you, but don't issue the refunds.

SAVE YOUR PACKING SLIPS. I CANNOT ACCEPT RETURNS WITHOUT THEM.

Finally, and this is important, as internet providers attempt to stem SPAM emails, they quite frequently discard important emails. If you have emailed me for whatever reason and don’t get an answer within 24 hours, check your spam/phishing files or that you don’t have blocks on mail from unrecognized contacts. I answer ALL emails within 24 hours and usually much sooner.
Last Updated: 19 May 2017 00:43:18 PDT home  |  about  |  terms  |  contact
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